Chicago Startup Spotlight: Catch Front Office | Chicago Stars FC Announce New Broadcast Duo

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Startup Spotlight: Catch Front Office

Managing operations for a sports organization can be chaotic—disjointed systems, endless spreadsheets, and communication gaps between departments create inefficiencies that slow down growth. Sales teams struggle to track commissions, sponsorships, and bookings, while finance teams juggle invoices and payments across multiple platforms. This fragmentation leads to lost revenue, missed opportunities, and operational headaches. Catch Front Office Platform is built to solve this problem by centralizing all sales, operations, and financial management into one seamless system, ensuring teams can work smarter, faster, and more efficiently.

Overview

Catch Front Office Platform is a comprehensive, all-in-one solution designed to streamline operations for sports organizations. By consolidating multiple systems into a single, cohesive platform, Catch eliminates inefficiencies, enhances cross-department communication, and provides a unified source of truth for teams and organizations.

"Our goal is to always provide the best platform and services to our teams across North America. This new Platform was literally built from our own stadiums and teams begging us to help solve their problems, it wasn't just something we 'think' could help. Sports Teams have so many different areas of their business, with really nothing talking to each other, and most likely 100 different excel/google sheets managing everything. There's so much data left out there to not only help make operations more smoothly, but help teams make more money through sponsorships, F&B, premium areas & more. Our new Catch Front Office Platform is changing how Sports Organizations run their business, taking the outdated spreadsheet nightmares into one source of truth for all aspects of the business. The teams already using it have seen immediate value in hours saved each day, more revenue coming in, and happier staff running operations." - Vince Surdo, Founder

Key Features & Benefits

• Streamlined Operations & Cross-Department Communication

• Sales & Revenue Management

• Payment & Invoice Automation

• Suite & Booking Management

Success Story

The Florence Flamingos, known for their electric atmosphere and top-tier fan experience, were looking for a better way to streamline operations, reduce costs, and enhance their in-venue service. After struggling with Square’s high fees and poor support, they made the switch to Catch—and the results have been nothing short of a grand slam.

A Winning Play for Point of Sale & Mobile Ordering
Before Catch, the Flamingos faced high processing fees and limited support with Square, making it difficult to scale their Mobile Ordering and Point of Sale operations. By switching to Catch, they’ve already saved tens of thousands of dollars in processing fees alone. More importantly, fans are now enjoying a premium, in-seat ordering experience, customized specifically for the Flamingos’ ballpark. Whether it’s a hot dog in the seventh inning or a cold drink on a hot night, fans can order seamlessly from their seats, making game days smoother than ever.

From Spreadsheet Chaos to Front Office Efficiency
Behind the scenes, the Flamingos’ Front Office was juggling over 30 different Excel spreadsheets to track everything from sales and sponsorships to bookings and food & beverage. This disjointed system led to inefficiencies, errors, and countless wasted hours. By rolling out the Catch Front Office Platform, the team has completely transformed their operations. The results speak for themselves:

• Pre-season revenue and bookings are up 15% compared to last year.

• Hours of staff time saved daily, allowing the team to focus on growth, not data entry.

• A single, unified system for managing every aspect of their business, all in one place.

“The Catch Front Office Platform is arguably the best thing I've ever seen in the sports industry around tech. After getting the demo, I knew right away we were going to use it and it's already made our lives in the Front Office much easier. We're very excited to continue to use the Platform.”
– Mitchell Lister, Team President, Florence Flamingos

With lower costs, a better fan experience, and an elite-level Front Office operation, the Flamingos are set up for success on and off the field—all thanks to Catch.

What can the Chicago Sports Tech Community do to help?

Do you work for a sports organization or have a connection to one? Email Vince at [email protected]

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